Docs menu
Screenshot coming soon

Upload a custom 3D object

Add your own 3D model — a .glb or .gltf file — to a venue. The model is uploaded, placed at the venue center, and rendered in the 3D view, where you can move, rotate, scale, and set its altitude.

Steps

  1. In the Layers panel, open the 3D Custom Objects group and click its add (+) button to open the Add 3D Object dialog.
  2. Under Select 3D Model, click the dropzone to choose a file, or drag a model onto it. The file must be a .glb or .gltf model no larger than 50 MB.
  3. Edit Object Name if needed. It defaults to the file name.
  4. Under Floors, choose where the object appears:
    • All floors — the object shows on every floor.
    • Current floor — the object shows only on the floor you have selected. This option is unavailable when no floor is selected.
  5. Click Add Object. The model uploads, is placed at the venue center, and is selected automatically.

Notes

  • Only .glb and .gltf model files are accepted; other file types are rejected with an error.
  • The model is always placed at the venue center. Move it from there in the 3D view.
  • Custom objects render in the 3D view, not the flat 2D map. Switch to the 3D view to see and position the model.
  • A newly added object is selected for you, so you can adjust its position, rotation, scale, and altitude right away.
  • Adding a 3D object requires a published venue. On a brand-new draft, the add button stays disabled until you publish the venue.

Publish impact

Uploading the file sends it to storage right away, but placing the object is a draft change. The new object is saved to your draft and shared live with collaborators; it is not sent upstream until you Publish.

On publish, the custom object is created upstream as its own dataset — one create per object layer.